Support

If you encounter any issues while using WaterWatchers, we’re here to help.

Contact Us

For support, please reach out to us via email:

Email: app-support@alexsofonea.com

Common Issue:

If you receive a message stating "No location identified" or "Could not retrieve GPS data," it means:

• The picture was taken outside Romania.
• Your camera does not support GPS pinpoints or GPS data is disabled.

Please ensure GPS is enabled on your device and that the picture is taken within Romania for successful reporting.